HP
Helen P
1 reviews | Active since Dec 2011
10 Dec 2018, 17:03
Disgusting customer care after *****
Well a day after slating Vodacom no word from them. Obviously alienating and upsetting clients is not a problem. No customer relations at all.So I still say that Vodacom is an unsecured network and one should be careful signing up with them.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Dec 2018, 18:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 18:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Dec 2018, 10:24Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's reply11 Dec 2018, 10:24
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team