AC
Anisa C

1 reviews | Active since May 2016

05 Dec 2022, 17:34

Disgusting courier partner

You get 1-star for using RAM Couriers. It seems I am going to get my parcel in the new year....

0
Replies (2)
Vodacom
Vodacom's reply06 Dec 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply06 Dec 2022, 08:50
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please reach out to RAM couriers on ***(charged call) or visit https://www.ram.co.za/ for further assistance. The RAM team would be able to follow up and provide feedback on your parcel.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team 

Best regards,