Disgusting ***** committing company

Vodacom has committed numerous instances of ***** on our business account and acknowledged this - but they have done absolutely nothing to rectify the problem. All *****ulent upgrades are still being billed to us. Today, we found that a new *****ulent upgrade has been performed on our account without our knowledge or consent. The ******* employees at Vodacom are literally allowed to just do as they please with no consequences. It's absolutely disgusting.