1 reviews | Active since Jan 2015
Disgusting Breach Of Contract
Been with VODACOM for over ten years as a contract client, when my last upgrade was due I was going to cancel but decided to stay on even tough I almost never have network.<br> Now they send a casual sms stating rates will increase from 1 May, this can not happen Vodacom. We have signed a 24month contract on that specific contract (TopUp315) at the rate as I have been paying.<br> I will not be paying this increase and should the amount be debited from my account that will constitute theft and ***** with breach of contract.<br> Be assured I will be taking this matter further as you do not offer the possibility of even cancelling the contract because I will have to pay for that as well which is over ridiculous.<br> If this matter continues you will leave you clients (not customers as we are not treated as such) no other choice but to move to the competitors and/or take this matter to the legal side of things.<br> <br> Utterly disgusted after 10 years to now think you want to be so ********* to try and implement this \price increase"on contract that are signed for 24 months.<br> <br> I urge everyone not to make use of Vodacom."""
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
