Disgusting bill loading!!!

<p>I have tried to get a problem solved with being billed for out of data bundles, when by the consultants own mouth there is active data bundles available! This means I am paying for data bundles, data bundles are being deducted BUT I AM BEING CHARGED OUT OF DATA OVER AND ABOVE. And all of this while I am logged onto wi-fi for most of the working day. Getting through to someone at the call centre is nearly impossible, and after I finally spoke to Curtis yesterday, who PROMISED to call me back as their systems were down, I called again this morning, only to be disconnected once again after I went through the tedious task of choosing the right options. I am under the impression Vodacom is just loading the bill because most consumers just pay. This problem has been occurring for almost a year now and Vodacom is either unalbe or unwilling to figure out what is the problem, as my phone bill is around R2 000.00 each month with them claiming I am using data!! It would be much appreciated if someone in the complaints department, that is in charge!! Can call me back ASAP!!</p>