1 reviews | Active since Mar 2015
Disgusting behaviour of consutants
Absolutely disgusting behaviour at Brooklyn Mall Vodacom. Went to buy data at 16:45 only to have the door slammed in my face even though closing is advertised as 17:00? Enquired why they had closed but consultant turned around and walked away without offering an explanation as did the next consultant who I managed to summons to the door after standing there for more than 5 minutes. They then sat laughing at me. The third consultant to saunter past told me that they had already cashed up, yet there were still a few customers inside who were still to pay. When I mentioned this, the consultant reacted aggressively and said that they close early "because of ******ies" and refused to give me her name when I said I'd be coming back tomorrow to verify her statement. Unacceptable to be treated like this manner. Considering that I have been a customer for the past 20 years I will return tomorrow to follow this up. Despicable behaviour! Shame on you Vodacom!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Tanya,
Thank you for taking the time to voice your concern.
Following our telephonic conversation, this matter was addressed.
Regards
RO
Good Day Tanya,
Thank you for taking the time to voice your concern.
Following our telephonic conversation, this matter was addressed.
Regards
RO
