Disgusting behaviour of callcentre agents

I had decided to port from Cell C to Vodacom purely because of the Network issue in the area I work at. What a nightmare.. from Superb service at cell c to disgusting atrocious service from Vodacom. Right from the start of the contract it felt like they were doing me a favour in allowing me to be a client!!!. The lady at the store in Overport City said I needed to wait 3 months on prepaid before she could port me and the agents at the call centre repeatedly drop their lines or do absolute minimum to get things going. Its going to be a long 2 years. On a positive note ...a big thank you to Vaneshree at City view who rescued the situation and pulled it all together.