SS
Sushyi S
1 reviews | Active since Dec 2018
11 Dec 2018, 11:06
Disgusting attitude of staffs and poor problem resolutions
I have had such a poor and nasty experience from vodacom staff .I have been calling their call centre,been to their service centers for an account since 25.9.18 which is till not resolved to date.To top it I have the consultant hang up on me.I find that so unprofessional and I'm totally disgusted!Vodacom I'm truly frustrated and disgusted at the response from your staff
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Vodacom's replyOfficial
11 Dec 2018, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2018, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team