1 reviews | Active since Mar 2009
Disgusting attitude
My mother had a problem with Whatsapp, in that it was not connecting.<br> As she lives in Durban and I in Johannesburg, although I realize it is a simple solution she was not able to rectify it.<br> I told her to pop into any cellular shop and they would be able to sort it out within a few minutes.<br> As she is with Vodacom she popped into the Vodashop near her, on the 3rd floor, in Musgrave Centre.<br> She was told that the technician had to sort out the problem, which if the sales staff could not, which is strange in itself, makes sense.<br> She waited over 10 minutes for the technician, who was I presume busy, to come out who then told her it would cost R40.00.<br> She contacted me and I told her it was ridiculous, as it was a quick adjustment, and to go to the one downstairs. This she did.<br> They took about 3 minutes to sort it out for free.<br> Which Vodashop do you think she and her friends and acquaintances will go to in future?<br>
We are currently investigating this matter and will update you regarding.
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Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
