DS
Dimitrios S

1 reviews | Active since May 2023

22 May 2023, 11:45

Disgusting approach to debt.

App**** for a contract but got told that I cannot take a contract over R220. This would limit me to 36 month contracts. I have no problem paying for it all outright. I do not need the contract but preferred the convenience. I have always preferred to not take on debt so my credit score has little information.

Without asking for more information they have eliminated. and frankly insulted, me from taking out their contracts. I do not want to pay off something over more time than is necessary. This is the very essence of bad debt. This feels like a way to pad their books. Create debt instead of healthy financials. Such an underhanded and disgusting practice for a company that handles finances.

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Replies (1)
Vodacom
Vodacom's reply22 May 2023, 11:57
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team