sS
sabena S

1 reviews | Active since Sept 2017

24 May 2026, 16:36

Disgusting and pathetic service Vodacom

Vodacom you are a let down, 2 weeks almost and still nothing fibre connection, we have had 2 calls only from Vodacom, and after making a call to them today they called back to say they are still working on the issue and will call back in 3 hours, 7 hours later still.nothing. Absolutely pathetic Vodacom, will.never recommend anyone to use your services. There's always an issue with your network, despite paying on time every month this is the level of disservice we receive from you. Disgusted really , and my business is suffering because of you, what compensation am I going to receive from you for loss of revenue.

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Replies (1)
Vodacom
Vodacom's reply25 May 2026, 08:31
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team