Disgusting and pathetic Service !!!!!!!!!!!!!!

I have had the most disgusting service from this company. i have been calling since April asking for a letter saying my contract has ended , i have asked for a manager to call me and still no response, due to the agent not changing my debit details i have now lost my bond cause they are so quick to list your name on ITC but they cannot give a client a courstesy call back.

since friday i make 28 calls and visited a store hoping to get some help but still nobody has called me back. Vodacom has no customer ethics, it is pathetic that yourl can treat customers this way. From 8 this morning i called 12 times and gave my story to them all and every person said a manager will call me back.

I feel so much anger and frustration and wish an Ombudsman will take a look at Vodacom and how they are destroying peoples lives