DISGUSTING and APPALLING service by Vodacom's 082135 contact centre

I just had the worsed experience of my life !!!!!

I called 082135 to enquire about my data top up that was depleted in 24hours and an sms about some trendsetter account content service that i know nothing about. In march 2019 i was advised by an agent that the content service was deleted. Just 15 minutes ago i called the call centre and i was told they just deactivated the service. I asked the agent by the name of "Thembi" how is she deactivating a service that was inactive. She said to me she doesn't know. I asked her who should know since vodacom is my service provider.....she started being rude then i asked her to please transfer me to her manager. She said "bye" then kept me on hold. While holding some lad calling himself "Phiwa" came to me phone stating he is the Team leader. I asked for his surname he refused saying i do not have a right to ask for his surname. I asked for "Thembi's" surname he refused, then i dropped the phone. I could hear the agent that i spoke to talking about me in the background with her colleagues (HOW PATHETIC )

I need someone to call me and help get my contracts (Both cellphone and data SIM) cancelled. I AM SICK, TIRED AND DISGUSTED WITH VODACOM. I CANT TAKE SUCH ABUSE WHILE I PAY OVER R1000 A MONTH OVER A FLIPPEN CELLPHONE CONTACT.

I am done !!!!! Please help me to get this cancelled and refund me my data that was consumed by your own content service that i know nothing about.