KM
Kumeshni M

1 reviews | Active since Sept 2015

02 Dec 2016, 08:37

Disgusting.....Actually Telelphone S****s at All!!!!!

<p>I called vodacom cancellations for the past few days now to cancel a contract which i am no using but can never get through! Finally this morning i held on for 21 minutes, eventually some idiot received my call but did not answer. i repeatedly said hello and was eventually cut off and they still have the damn odesity to transfer me to the rating line to rate their pathethic service!!!!!</p> <p>i have and am still having endless issues with Vodacom.....WHY IS IT WITH THEM YOU HAVE TO CALL A DIFFERENT NUMBER FOR EVERY ISSUE YOU HAVE!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply02 Dec 2016, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Dec 2016, 08:39
Official

On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.

Our records indicate that the cancellation request has been submitted.

Regards

Vodacom Consumer Website Team