II
Imaan I
1 reviews | Active since Nov 2016
01 Apr 2021, 13:05
Disgusting
When will you guys stop giving me grief???
If there’s one company that I absolutely despise it’s you.
You upgraded/migrated my account without my consent. I did not ask for this. I spent 3 hours trying to resolve this but none of you *********** agents or the manager I spoke to can assist. I don’t care what excuses you have, cancel my account. I usually have 20gigs day and 20gigs night data. This month you only gave me 10gigs. Cancel the account and give me my additional 20gigs that you owe me. I don’t want to hear any **** excuses I’m tired of you guys taking me for a joke!!!!!
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Replies (1)Vodacom's replyOfficial
01 Apr 2021, 13:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 13:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
