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Claire G
1 reviews | Active since Jan 2021
30 Jun 2022, 05:11
Disgusting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DONT SIGN UP WITH VODACOM!!!
Even though you are well within your rights to cancel your month to month fibre contract, they will proceed to debit you, EVEN THOUGH YOU HAVE PROOF OF AGREED CANCELLATION!!! two months in a row now, and they refuse to refund you.
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Replies (2)
Vodacom's replyOfficial
30 Jun 2022, 07:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2022, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Claire G's updateReviewer Update
04 Jul 2022, 02:45Still no phone call. Why do you even bother saying you will get in touch with people, its just a front for your bad service.
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Claire G's update04 Jul 2022, 02:45
Reviewer Update
Still no phone call. Why do you even bother saying you will get in touch with people, its just a front for your bad service.