JB
Jenny B
1 reviews | Active since Oct 2018
05 Feb 2021, 10:49
DISGUSTING
so much for someone calling me back.........cancelled a contract on the 29th Nov got a ref # and they cant even pick that up! Now they are phoning me for an account that is overdue??????????????????? phoned again today, they said they would escalate and I asked for another ref # and all she did was put me on to the 'RATING" so you can guess what ratings were given.....even if they CARE
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Vodacom's replyOfficial
05 Feb 2021, 13:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team