HK
Hendrietha K
1 reviews | Active since Jun 2020
15 Jul 2022, 07:54
Disgusted. Wors service ever
Good Day
I am extremely dissappointed with the service from Vodacom subscriber and legal.
I have contacted them on 07 Jul 2022 to inform that my contract as has expired and no longer working and wanted to set up alternative arrangements. Without contacting me they just blocked my sim card that I can not make or receice calls and that it shows my number do not exist.
How do you have to work as a honest customer if you are treated like this.
It is a sbsolute disgrace. I want a resolve today before end of business.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Jul 2022, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HK
Hendrietha K's updateReviewer Update
15 Jul 2022, 10:44How will you contact me when your the one who have cancelled my number. You need to fix this first then I can get a call from you.
Really disgusted on how your handling this
Really disgusted on how your handling this
HK
Hendrietha K's update15 Jul 2022, 10:44
Reviewer Update
How will you contact me when your the one who have cancelled my number. You need to fix this first then I can get a call from you.
Really disgusted on how your handling this
Really disgusted on how your handling this