1 reviews | Active since Nov 2019
Disgusted with your lack of service, Vodacom
Vodacom, it's been 6 weeks since your black friday sale, where my contract for a tv and a 10gig router was accepted. I have since received the 10 gig router but not the tv. Daily fights with your associate company CoActivate who are responsible for dispatching the tv, is proving to be a nightmare. I am now being billed for an incomplete order, for goods I have not received.
Every call to them proves fruitless, as I am just fed more lies.
Calls to vodacom customer service is also fruitless as no one wants to take ownership of the wrong doing.
It is ******* to bind a customer to a contract when you have not delivered stock.
You further have the upper hand by taking out the money from my bank account by means of debit order, so I cannot hold back payment.
I have 5 contracts with Vodacom and I am beyond horrified at the lack of professional manner in which this is being handled!
Shocking!
Shocking!
