Disgusted with your ethics

So dissapointed at the no service.

So this morning I opened my banking app and Vodacom has deducted R874.00 from my bank account. My bill with Vodacom is R325 per month.

This is a top up a account sold to me by a lady from Vodacom on the phone. I accepted it gladly as I can manage this account better.

I have spoken to 3 ladies this morning that tells me it has been cancelled by sales.

My question is who cancelled it? Who authorized you to do that.

I have received no monthly bills since inception.

All your calls are recorded as I have heard 3 x times this morning trying to resolve this with no resolution. I want to hear my call from the lady offering me this service and me accepting it.

Vodacom you are bullies. I need answers!