DISGUSTED WITH VODACOM'S SERVICE!!!!!!

I'm here to express my disheartenment toward Vodacom because as a loyal customer who for many years never missed a debit order and always upgraded contracts - I am now being treated as VERY POORLY. On 19-09-2024 I upgraded to the iPhone 16 pro, 256G, with the following extras: dessert titanium colour with Apple charging adapter including 1 year extended warranty. I received a duplicate tracking number which resulted in the order being canceled then I received another new tracking number which is now being canceled because Vodacom DO NOT want to issue the initial contract I've upgraded on. Since Vodacoms new plans came out YESTERDAY - I am not allowed to get what I initially signed up for - which I think is AGAINST TCF a legislative right to consumers. All I want is the Apple charger to be included in what I initially signed up for... South Africa be careful of Vodacom when upgrading. So I have signed for the THIRD TIME new contract - where and how on earth does a customer have to sign up THREE TIMES to simply and only do an upgrade? I AM HIGHLY DISGUSTED WITH VODACOM!!!