SG
Shezeen G
1 reviews | Active since Dec 2018
07 Dec 2018, 09:13
Disgusted with Vodacom services
Pathetic service..... they always ready to convince you buy there amaazing packages but when you in serious problems with their stupid network you get ****.... what the hell do we even pay service fees for.... I’m so so fed up with them.... it’s just about 24hrs now that I and my husband have no network ... like absolutely no Vodacom signal... and I just got off the line with Vodacom and all they could tell me was.... the lady I spoke to yesterday didn’t log a call with the service team.... and she has to do it now.... Makes one think and wonder where all our money goes to.....they don’t even deserve a one star....
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Replies (3)SG
Shezeen G's updateReviewer Update
07 Dec 2018, 09:17Also please don’t say thank you for logging your query and a consultant will get in touch.... fyi.... I have no network.... no one can contact me.... ?
SG
Shezeen G's update07 Dec 2018, 09:17
Reviewer Update
Also please don’t say thank you for logging your query and a consultant will get in touch.... fyi.... I have no network.... no one can contact me.... ?
Vodacom's replyOfficial
07 Dec 2018, 10:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2018, 10:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Dec 2018, 12:50Dear Shezeen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that your query is currently in hand with our Network Team. Your SR reference number is S4-WUI3O-OX6IZ. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that your query is currently in hand with our Network Team. Your SR reference number is S4-WUI3O-OX6IZ. Regards Consumer Website Team(SA)
Vodacom's reply07 Dec 2018, 12:50
Official
Dear Shezeen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that your query is currently in hand with our Network Team. Your SR reference number is S4-WUI3O-OX6IZ. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that your query is currently in hand with our Network Team. Your SR reference number is S4-WUI3O-OX6IZ. Regards Consumer Website Team(SA)