Disgusted with Vodacom repair centre service

I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can't help but submit this complaint hoping for a fast and adequate resolution<br> In august 2015 i booked in a contract Huawei G510 handset, IMEI no: *** for repairs due to the handset freezing and wouldn't continue to switch on.<br> On the 8th of Sept I was called to collect the phone.To find out the repair centre issued me a replacement with IMEI *** (which was said to be a new cell phone) and not the phone i booked in.<br> <br> After charging the fone as the battery was flat, i then switched it on and to realise it only could last for few minutes before switching itself off. I then returned it immediately. Now the report that i got from repair centre is that this cellphone is water damaged and will not be repaired unless i pay for repairs. With dissatisfaction,I then layed a complaint with vodacom repair escalations but wouldnt get a possitive response. Im purely disgusted with this as i dont see how am i responsible for repairs of the phone that was issued to me already damaged.