Disgusted with vodacom not surprised
<p>I'm fighting for the service I pay for. I have people working that cannot handle customers. I'm calling for the 17th time trying to sort out my upgrade. I pay for this. I spend more than a R1000 rand on my cell phone with vodacom I'm sure I don't need this now or ever. Vodacom debited my account with R2000 more I have to wait over 21 days for them to rectify . My upgrade had free data. I'm still fighting for that. I'm so disappointed that I have to waste my time speaking to people that I have to explain my self every time I call. I'm disappointed that I'm still with vodacom using this horrible service. I make a promise to myself now that I will do everything in my power to get out of this contract. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
