MN
Marilyn N

1 reviews | Active since Feb 2022

04 Aug 2022, 11:10

Disgusted with vodacom greed

My sons phone got ****** and they managed to access Discovery bank app and they bought airtime for R30000. 00. These rich, greedy people called vodacom refuse to reverse it and pay back into his credit card which means that he has to pay Discovery Bank back who also refuse to reverse. Vodacom says that Discovery bank can reverse it from their side and Vodacom refuses to help my young son. Extremely disgusted customer from South Africa

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2022, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team