LG
Leigh G

1 reviews | Active since Jun 2021

01 Jul 2023, 12:59

DISGUSTED WITH VODACOM!

I AM DISGUSTED!!! PLEASE SEE ALL RELEVANT CASE NUMBERS: SR***, SR***; SR***. FIRST THEY OPEN A CONTRACT IN MY NAME WITHOUT MY CONSENT. THEN I CALL TO CANCEL AND FOR REFUND! AFTER A FEW RUDE CONSULTANTS THEY SAID THE CONTRACT WILL BE CANCELLED AND MY MONEY REFUNDED! THE MONEY WAS REFUND, BUT YET AGAIN YESTERDAY THEY TOOK MONEY OUT OF MY BANK ACCOUNT!!! SO THESE LIERS DID NOT CANCEL THIS UNAUTHORIZED CONTRACT!!!! AND I REFUSE TO CALL AGAIN AND SPEAK TO RUDE CONSULTANTS THAT DOES NOT KNOW WHAT THEY ARE DOING! I WANT MY MONEY BACK!!!!! I WANT THIS CONTRACT TO BE CANCELLED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (3)
Vodacom
Vodacom's reply02 Jul 2023, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
LG
Leigh G's update03 Jul 2023, 11:49
Reviewer Update
STILL NO CONTACT MADE! WHEN CAN I EXPECT REFUND PLEASE!!
LG
Leigh G's update04 Jul 2023, 08:09
Reviewer Update
WHAT IS HAPPENNING HERE!!!!!! NO CONTACT!