Disgusted with Vodacom

The incompetence and lack of customer service at Vodacom is appalling to say the least. Porting my number to Vodacom has so far, been an absolute nightmare. Days of waiting after starting the process on 26 August, unnecessary delays due to the incompetence of the technical department, the incompetency of the people at the branch I went to, not all my necessary details captured as they should have been, causing more delays ...I can go on and on. Today again, for the second time, after my phone was still giving me "no network" after the Vodacom sim was in, I went back to the 4U branch in Clearwater Mall. I spent a horrible time there while the assistant was trying to find out on the phone from Vodacom technical what went wrong, while a number of Vodacom assistants stood in a gaggle inside the doorway talking and laghing very loudly, making it extremely difficult for me to hear either the assistant or the technician on the line. I am in my seventies and hard of hearing as it is. How on earth can the manager there condone such a racket from their employees when there are customers in the shop? It is disturbing and distracting! It shows complete lack of respect. It turns out that the porting procedure seems to have not ported all the facilities, only the call facility, so the mobile data could not connect to internet. Then I was told the problem can only be fixed on Monday, 2 September, as technical do not work over weekends! To boot, my online banking did not work as the sim swop and incomplete Vodacom porting caused the bank to put a halt to my online banking as a security measure (rightly so) because of possible *****, meaning I had to physically go into the bank to do my business, yet another imposition caused by Vodacom. The total incompetence and lack of decent customer care at Vodacom, both from the technical branch and the 4U branch, is disgusting, to say the least. I am very disappointed and actually wish I never ported my number at all.