Disgusted with vodacom and their fibre call centre

Fibre is down since 15/11 @ 11.30 Lodged a service related request Nothing happens Called on 16/11 only to be told that the call centre idiot who took my call did not lodge this request So request gets lodged on 16/11 I call vodacom twice a day to ask for updates...nothing and no one can assist I called now and spoke with Pamela...after a lengthy conversation I asked to speak with supervisor...who allegedly left with her car keys...supposed to be at work until 8pm.thiscswrvice fir you I think she is nolizwe.....disgusting pathetic service