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Riri A
1 reviews | Active since Nov 2017
07 Oct 2024, 22:08
Disgusted with Vodacom advance repairs service
I have sent my iPhone 15 pro (job no ***5 ) into Vodacom repairs in canal walk then they sent it to Vodacom advance repairs in Johannesburg , my phone came to Cape Town after a week and I still had problems with my device ,I booked it in again the following day and my phone came back today even worse ,I can’t even get into my phone ,I’m am absolutely disgusted in the service of Vodacom advance repairs , I’m sending this phone again back to them tomorrow for the third time , it’s been 3 weeks that I’m without a phone and I do all my work on my phone , what a waste of time !!! Instead of swapping the phone out for a different device they keep sending this one back and it still gives problems
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Replies (3)0
Replies (3)Vodacom's replyOfficial
08 Oct 2024, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2024, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Riri A's updateReviewer Update
08 Oct 2024, 11:39Any feedback????
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Riri A's update08 Oct 2024, 11:39
Reviewer Update
Any feedback????
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Riri A's updateReviewer Update
11 Oct 2024, 08:523 days later and still no communication from Vodacom , Pathetic!!!
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Riri A's update11 Oct 2024, 08:52
Reviewer Update
3 days later and still no communication from Vodacom , Pathetic!!!
