AS
Anita S

1 reviews | Active since Feb 2020

08 Feb 2021, 15:52

Disgusted with Vodacom

Vodacom has people laying fibre cables in Mokopane who are not competent enough to be doing the work. i have had no electricity since this morning cos they were drilling by my house and drilled through the electrical cable, they heard it pop when they did this and quickly disappeared leaving us without electricity. We have a butchery there which means that all our stock has gone off. i want to know how i can put in a claim against Vodacom for compensation as it is there responsibility to ensure that they employ competent workers to do the job which clearly they did not. The level of incompetence and disregard for their fellow South Africans is disgraceful

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2021, 16:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team