Disgusted with Vodacom

I called Vodacom in 2019 to cancel two of my contracts *** and ***) and the consultant was being quite pushy for me not to cancel the contracts. Almost 2 years later, I learnt that the contracts were never canceled. It was an amount of R45 that has been charged per contract, hence I did not notice this. It is the principle behind though. As a long standing customer, I feel cheated by such a big Service Provider and request that all my premiums for both contracts be reimbursed. Furthermore, I would like for the person who did not follow the instruction to cancel the subscriptions to accordingly be taken to task. I would like to be contacted urgently to have the above corrected and finalized.