ZM
Zeenat M
1 reviews | Active since Oct 2021
14 Oct 2021, 16:11
DISGUSTED WITH VODACOM
I had canceled my contract on 08 September, its the 13 October and still have not yet received my refund. I have been on the phone for over an hour trying to enquire about my refund. being passed from pillar to post. I'm truly disgusted by the service. I have been a loyal customer for over 10yrs and this is the service.
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Vodacom's replyOfficial
15 Oct 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team