MI
Mel I
1 reviews | Active since Dec 2017
11 Mar 2021, 10:06
Disgusted with this treatment
Poor disappointing service.
With them for over 6 years.
So calls made no feedback all they say its escalated
No accountability from such a big service provider
Vodacom is letting me down
They reply with an automated response on these reviews just to show the public that they are working on it but its a lie..
My 4th call for their error now i await a call from Cedrick. Such an unprofessional environment staff screaming in tge background.
Truly sad experience........
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Replies (1)Vodacom's replyOfficial
11 Mar 2021, 10:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2021, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
