MI
Mel I

1 reviews | Active since Dec 2017

11 Mar 2021, 10:06

Disgusted with this treatment

Poor disappointing service.

With them for over 6 years.

So calls made no feedback all they say its escalated

No accountability from such a big service provider

Vodacom is letting me down

They reply with an automated response on these reviews just to show the public that they are working on it but its a lie..

My 4th call for their error now i await a call from Cedrick. Such an unprofessional environment staff screaming in tge background.

Truly sad experience........

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2021, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team