Disgusted with the service received from vodacom and rewards co

Sunday 26 Feb my phone stopped receiving calls. Only to learn that Vodacom upgraded the one number I told them not to touch. Not only that the number I use for my business to take orders and my business is now at a halt. No orders means no income. After 5 hours collectively on the phone with customer care and rewards and online, this is still not resolved. We are now in Day 5 and it is still not working. Post my call this morning, I must wait 3 more days. How can I run a business like that. *** *** Dumb agent that messed up the account Samuel C from Rewards Agents after that that did not help - Nozipho from after Call made 01-03-2023 at 14.40 - Lizan from Rewards says they were busy and couldn’t call me back. 02-03-2023 08.50 - Leah from rewards says that she doesn’t have authority to go into the boardroom and tell a manager to call me 02.03.2023 at 08.30. - Call made to rewards on the 28 February 2023 at 15.21

If you cannot resolve this kindly cancel the whole line I will port the number to a new service provider. The level of service is received disgusting.