CT
Christopher T

1 reviews | Active since Jan 2022

25 May 2023, 11:57

Disgusted with the service and attitude from Darren the store manager and demanding my money back from Vodacom Menlyn

So disgusted that i spent my hard earned cash at the Vodacom store in Menlyn Park Mall,my blood has never ever boiled so much after dealing with the manager at the store called DARREN wow he is the epitome of what a leader is with his arrogant attitude..Michelle who is the cluster specialist is still coming back to me since yesterday about me demanding my money back and i even called but have not received any call from Michelle.

0
Replies (3)
Vodacom
Vodacom's reply25 May 2023, 12:08
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
CT
Christopher T's update25 May 2023, 12:48
Reviewer Update
Thanks for the feedback,can they urgently get back to me as the device is 4 days old.
Vodacom
Vodacom's reply25 May 2023, 14:50
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team