zN
zamo N

1 reviews | Active since Jul 2016

12 Jul 2016, 05:02

disgusted with the poor service from vodacom

<p>Some time last week I purchased my phone R29 airtime, this was ravished by vodacom in less than 1 hour I tried calling the call center but was sent pillar to post something about reaching my call centre monthly limit. Eventually i used another phone and was given a properganda fueled explanation. This morning my airtime has been taken. Again same as yesterday after incorporating s all the data safety precautions as per call center agent explanation . I do need a response and call asap I'm sick of this. My recharge was R55 on Sunday so please respond asap.</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2016, 05:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team