DISGUSTED WITH THE BAD SERVICE

<p>Did an upgrade via ONLINE in Sep, I was sent a defective handset. I had to wait +3weeks before the defective handset could get collected and I was fed a horrible story by Kugan Pillay of the system problems at Vodacom and the different softwares that Vodacom is using, therefore the courier company couldnt come sooner. Nevertheless, it is mid November and I still havent been credited, in fact my bank account has been debited for the upgrade. I am beyond frustrated with talking to your call centre. No 2 people tell the same story.</p>