Disgusted with Service - Waiting over a month for a new phone!!!!!!

I have app**** for a contract for the S21plus Silver phone on the 19 December 2021. there was still stock available as per the website. The sales consultant has phoned me the next day. We went through the sales process gathering details. They have advised me that the phone will be delivered in the next 2-5 Working days. The same day they have sent me a message that there is no stock and that they will advise when it will be ready to be dispatched.

I have phoned numerous times to follow up on the order. One time the consultant has advised me that they are expecting a shipment the Friday and they will advise me.

I have never heard anything back since. I have phoned today and they have advised that the eta for the shipment will be received in 2 weeks time.

So i will wait for a mont and a half to get a new phone.

This is really disgusting service as a client needs to wait for a phone and need to phone back trying to figure out when where and how i wil get a new phone. Nevermind paying 36 months waiting for something that i would expect it will be within 2-5 working days.

How will i get compensated for this. Will terms be reduced to 24 month???

I need answers and results!!!!!!!