1 reviews | Active since Jun 2016
DISGUSTED WITH SERVICE!!!!!!
So after 6 weeks of fighting backwards and forwards on almost a daily basis, I get told on friday the 13th that i have to change my order as there is no stock on the item I ordered online and theyvwont be getting stock, but the item is still on the website beign sold, this beign the asus tuf gaming laptop. I then get told I have to choose another device, I go through a list of 4 different laptops advertised online and get told each one is out of stock, so ended up changing my order to something I did not really want, but had no choice, so today I go and check on the status of my new order on my profile ***, and to my suprise, the asus is still on my profile and i cant find the new order *** anywhere, even tobi says there is no such order number. What is going on Vodacom??? It does not help to phone and ask for assistance as the staff is rude and dont care, so complaining in Hellopeter seems to be the only tume you avtually get some feedback, and even after that Vodacom can't get it right, an item ordered on the 1st of may has stull not been ordered and there fix is change to what we want to give you and then still they cant get it right. DISGUSTED IN THE SERVICE! is an understatement, i have been a loyal customer for 24 years with 3 contracts and this is what Vodacom calls service.
DISGUSTED DOES NOT EVEN BEGIN TO DESCRIBE THIS.
DISGUSTED DOES NOT EVEN BEGIN TO DESCRIBE THIS.
