Disgusted with service
<p>Hi there I have been trying to get through to the cancellations department for the last 3 months. I get through to customer care. They then patch me through only to be on hold for 30 minutes. After 30 minutes the call just drops. I call atleast 3 times a week trying to get through. Is this vodacoms way of making money off people by not letting them cancel the contract. I was even given a direct line. When I call that line it tells me this number doesn't exist. I need to cancel a line urgently and I will refuse to pay next month if someone tells me I must give 1 months notice. I have been trying for 3 months. Disgusted </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
