DISGUSTED with data enquiry. Still not resolved

I just got off the line with Sylvia. R10 airtime which was converted to data had been deducted from my account for being on WhatsApp for less than a minute.<br> <br> She sighed, shouted and was absolutely disgusting in her manner of resolving the issue. This is not the first time it has happened to my account and if you go back into your records on hello Peter you will see complaints lodged by either Ryan Bowes or Terri Roelf for cellphone number *** for EXACTLY THE SAME REASON. I received no sms to say that my data bundle had been depleted. Even if it was. ...... 100mbs? Within 10 minutes? For being on WhatsApp and typed one message. Or if not the data...R10 airtime FOR ONE MESSAGE? ???. I then phoned back to find out if the issue had been resolved and spoke to Mckayla who could not help me because she does not know anybody by the name of Sylvia who works with her. Prev complaints had resulted in receiving R250mbs by means of apology ...I'm not gonna accept 250mbs again. Pull up your damn socks Vodacom. Your means of apology is going to have to be much greater than 250mbs this time. <br> <br> Ryan Bowes