HP
Hermien P
1 reviews | Active since Nov 2020
29 Nov 2020, 12:41
DISGUSTED VODACOM CUSTOMER!!!
Again another struggle with Vodacom, this time with the Fibre Department. They told me they could not transfer the account to my name before the Cellphone was not transferred. Well that was done then I contact them via email and phone to asked that the query being speed up before the end of the month, now they suspended my account on the fibre again and the answer is that they are working on the transfer of ownership. Well that is the most unexcepted service I ever experienced from a company as big as Vodacom, they just not care for their customers at all!!!!!
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Replies (2)Vodacom's replyOfficial
29 Nov 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HP
Hermien P's updateReviewer Update
29 Nov 2020, 16:48Thank you
HP
Hermien P's update29 Nov 2020, 16:48
Reviewer Update
Thank you
