NR
Nadine R

1 reviews | Active since Feb 2022

06 Jun 2022, 16:42

Disgusted!!! SLY company!!!!!

I am absolutely ****ed off with Vodacom! You are busy with ******* things!!! I got a data deal for 5gig for R65, which I obviously agreed with, then since April I started getting msgs I'm migrating to another package, I DID NOT AGREE TO ANY MIGRATION! I've emailed you numerous times stating I DO NOT WANT IT! Today I go onto the my vodacom app and I see you've cancelled my data plan, the special that I DID AGREE FOR, and loaded the smart package WHICH I DID NOT AGREE FOR! It's ******* what you are doing, I DID NOT GIVE YOU PERMISSION!!!!!!! You are sly VODACOM! Disgustingly sly!!!! Now I have to pay R400 more for something I did not agreee with, I WILL NOT PAY IT! You can get the idiot that did it WITHOUT MY PERMISSION to pay it!

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2022, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team