NC
Nicolaas C

1 reviews | Active since Feb 2012

06 Dec 2016, 20:20

Disgusted service with upgrade

<p>We went to Game yesterday to upgrade our contract, just to be told that Vodacom has changed their system and that the 3G has not yet been installed by Vodacom. We were told that we can wait up to 4 weeks to recieve our items. Is this now the new way that Vodacom operates. </p>

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2016, 07:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NC
Nicolaas C's update10 Dec 2016, 09:20
Reviewer Update

Good day. So i recieved one call from Vodacom on Monday stating that they are investigating the case. Guess what, nothing has been done as yet or no further calls. We have a few contracts with Vodacom. Will be cancelling them all and go over to cell-c. Thank you for not giving any service.