CZ
CHRISTOPHER Z
1 reviews | Active since May 2014
12 Aug 2020, 21:43
Disgusted Service
I am disgusted by the service I am receiving from vodacom, I ever regret taking out a contract with this network provider.
I have send numerous emails since 11 July 2020 raising the concerns that on my statements I am being over charged.
To date I have not received any feedback.
I am receiving your invoices hence have not made any payments until I receive feedback with regards to my query raised regards to being over charged.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
13 Aug 2020, 06:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CZ
CHRISTOPHER Z's updateReviewer Update
20 Aug 2020, 10:43Can i request someone to call me as this was not correctly done.
CZ
CHRISTOPHER Z's update20 Aug 2020, 10:43
Reviewer Update
Can i request someone to call me as this was not correctly done.