SB
Sandy B

1 reviews | Active since Apr 2020

27 Jul 2021, 10:53

Disgusted Service

Vodacom services is such a disappointment. A consultant phoned me to decrease my account, not an "upgrade" and only to find out later is was an upgrade paying much more that what was said. 2 New numbers with no device was loaded on my account. Phoned Vodacom on numerous occasion with lack of communication for their side. I have been a Vodacom customer for more than 14 years and are very dissatisfied and disgusted with them.

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2021, 11:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team