AB
Aneesah B

1 reviews | Active since Jun 2018

12 Jun 2018, 13:47

DISGUSTED SERVICE

The call center agents at Vodacom is the worst people to deal with. I just spoke to gugu ndaba who put me on hold for 20 minutes.

and still my issue is not resolved.

she put me on mute for a further 10 minutes.

I then decided to drop the line.

CAN SOMEONE WITH MORE KNOWLEDGE PLEASE HELP ME

0
Replies (2)
Vodacom
Vodacom's reply12 Jun 2018, 15:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Jun 2018, 11:34
Official

Good Day

As discussed.
Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

CJ