Disgusted over the way we are treated as customers. I want to speak to a senior

I upgraded my phone on tuesday via online. I have been waiting since from then. No reply no information.

I phoned ram couriers yesterday. They didnt even have my correct phone number or adress. I have been phoning Vodacom the whole morning. People helping me from home. Some stil sounds asleep.

They have given me 4 different name numbers to phone. I have spent 3 hours phoning and phoning and people even make as if they dont hear me. Because its to much effort.

I want to be contacted by a superior vodacom person. A manager or a supervisor. Service is non existent. Absolutely disgusted with vodacom ***. If i was you ill let one of your managers contacted me a.s.a.p or otherwise im going to go big with this.

Customer of 8 years. And the treatment i recieved is unacceptable.