Disgusted is an understatement !!!!!

Pathetic disgusting,unprofessional and a lack of product knowledge or should I say skills and training for their agents,I spoke to over 10 agents form different departments and none of them had customer service skills nor product knowledge,none of them could assist and dropped the calls once I explained my query which clearly shows they had no idea on how to take ownership of the call!! Ok had to call back numerous times to get assistance eventually Vodacom blocked my number as they said I was calling too Many times (obviously I'm a customer who needs help and not getting it) Evantually I speak to a team leader in online sales called Malcolm who made all kinds of promises and never committed to them didn't even call me back as he promised he would.one agent Thabile even went as as far as laughing at me when I vented and said "well there is no one to assist" thats when I questioned what are the agents getting paid for if there no one is there to assist as per Thabile,she even said to me" that's why no one is willing to assist you" so what did she mean by that , this all occured on Saturday 14 August 2021 if u want to get the call recordings, Bronwyn said she was send my details to Malcolm to call me but he's clearly not interested in doing so ...I have also worked for Vodacom customer service before and this by far the worst I've ever seen ,who the hell is getting paid to train agents to give such pathetic customer service and lie to their customers, and also to loose business because I definitely changed my mind to take out a contract with Vodacom ! I am sick to my stomach with the level of service and ppl hired and trusted to do a job they a clearly failing at !!! Kom reg because your competitors are doing better . I have been with Vodacom for donkey years and this is how you treat me ???? Even after I'm still trying to do new business with you, on second thoughts