TK
Tracey Kenyon-Slade

1 reviews | Active since Dec 2018

05 May 2022, 10:07

DISGUSTED IN VODACOM UPGRADING CONTRACTS

I am absolutely disgusted that Vodacom is able to change contract prices. I signed 3 different contracts ranging from 24 to 36 months which are supposed to be fixed amounts for the duration of the contract and suddenly I get a cute little letter from Vodacom to say I have been upgraded. I didn't ask for this upgrade, it is also a well known fact that we have the most expensive data in the whole world and they are laughing all the way to bank. I am very disappointed! I will cancel my contract as soon as it is paid up. So it obviously means nothing that I have been with vodacom since 1995!!

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Replies (1)
Vodacom
Vodacom's reply05 May 2022, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team